How CIC Helps Brands Thrive in a Changing Landscape
With the retail sector facing a period of rapid transformation, adaptability has never been more vital. According to the Centre for Retail Research, a projected 17,350 retail stores are expected to close their doors this year alone. But, behind the headlines, a deeper narrative runs—one where the physical retail experience must evolve to remain relevant, engaging, and commercially viable.
At CIC, we’ve long recognised the importance of this evolution. For over 25 years we’ve built a reputation through our work in hospitality, golf and leisure, we’re equally proud of our growing portfolio in the retail sector. We work closely with leading high-street brands to reimagine their spaces—spaces that not only meet operational and brand objectives, but also invite consumers to shop, dwell, and return.
Retail Spaces with Purpose
Today’s consumers want more than just convenience—they want connection, experience, and authenticity. As the way people shop continues to shift, retailers are rethinking what their physical environments should deliver. CIC helps bring these new visions to life.
Take our project for Jigsaw at St Pancras International. Located in one of London’s busiest transport hubs, the store needed to reflect the premium nature of the Jigsaw brand while offering a calm, effortless experience for time-pressed travellers and loyal customers alike.
Working closely with the Jigsaw team, we carried out a full refurbishment on a tight deadline, successfully transforming the space with minimal disruption. From high-quality finishes and bespoke joinery to seamless lighting and layout execution, the project showcases CIC’s attention to detail and ability to deliver the client’s vision within the complexity of a listed building. The result is a polished, inviting store that feels both contemporary and timeless, mirroring the brand’s identity while enhancing the customer journey.
Evolving with the Industry
Retail today is about more than aesthetics—it’s about delivering experiences that feel personal, purposeful, and practical. At CIC, we understand the balance between brand expression and commercial viability. The spaces we implement are designed to not only impress but also to perform—driving engagement, increasing dwell time, and ultimately supporting sales.
We also know the challenges retailers face in today’s climate: rising overheads, fluctuating footfall, and competition from online platforms. That’s why we take a collaborative, solutions-first approach—working with our clients from concept through to completion, ensuring every square foot of space works harder and smarter.
Looking Ahead
As the retail sector continues to adapt, CIC remains committed to helping brands evolve with confidence. Through our deep sector knowledge, agile project delivery, and high standard of craftsmanship, we create retail environments that not only meet today’s demands—but are built for tomorrow’s possibilities.
