The Hospitality Reset Has Begun
This is an interesting article on the reset of the hospitality industry in a post-Covid world.
Many companies have adopted new approaches to attracting and retaining customers while rethinking the layout of their premises to make people feel safe and secure.
However, it is equally exciting that many of the companies who survived and thrived are now investing in their future and looking forward to busier times ahead. Testament to this is the news that IHG Hotels and Resorts are committing to the ongoing upgrades of its Holiday Inn branded hotels, with a focus on upgrading guest rooms with a ‘Next Generation’ design to welcome returning customers.
Read the full article: COVID-19: The great hospitality reset (ehl.edu)
